Vipph Terms & Conditions – A Complete Guide for Members

1. General Terms & Conditions

These Terms and Conditions ("Terms") apply to the vipph platform (https://vipph.im) and all its associated services. vipph is an internationally licensed online gaming platform serving users in Bangladesh.

These terms and conditions have been written in English so that every member can understand them clearly. By creating an account or using any service on vipph, you acknowledge that you have read these terms and agree to abide by them.

1.1 Eligibility Requirements

• You must be at least 18 years old to use vipph.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• Each person may only operate one account.
• All information you provide must be truthful and accurate.

1.2 Acceptance

By using any vipph service, you confirm that you are participating on this platform of your own free will and that you are aware of the risks associated with gaming.

2. Account Registration & Verification

When creating an account on vipph, you must provide accurate and truthful information. vipph reserves the right to close any account opened with false details at any time.

2.1 Registration Steps

• A valid mobile number and email address must be provided.
• Your date of birth must be entered correctly — accounts for individuals under 18 years of age will not be accepted.
• Use a strong password of at least 8 characters, including numbers and special characters.

2.2 KYC Verification

Vipph may verify your identity before processing a withdrawal or for large transactions. This process is known as KYC (Know Your Customer). Any one of the following documents may be required for verification:

• National ID Card (NID)
• Passport
• Driving License
• Recent Utility Bill (for address verification)

2.3 Account Security

You are responsible for keeping your account secure. Never share your password with anyone. If you notice any suspicious activity, contact vipph support immediately.

3. Deposit & Withdrawal Policy

You can easily deposit and withdraw on vipph via bKash, Nagad, and Rocket. All payment processes are secure and encrypted.

3.1 Deposit Rules

• The minimum deposit amount is ৳500 (five hundred BDT).
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts or unrecognized sources are not accepted.

3.2 Withdrawal Rules

• The minimum withdrawal amount is ৳1,000 (one thousand BDT).
• Withdrawals are typically processed within 1–24 hours.
• Account verification (KYC) must be completed before any withdrawal can be processed.
• If wagering requirements are not met, your withdrawal may be put on hold.
• Vipph reserves the right to investigate any unusual or suspicious transactions.

4. Bonus & Promotion Terms

Vipph regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be read before acceptance.

4.1 Welcome Bonus

• New members will receive a welcome bonus on their first deposit.
• To withdraw bonus funds, the applicable wagering requirements must be met.
• The welcome bonus can only be claimed once per account.

4.2 General Bonus Rules

• This bonus applies only to the account for which the offer was made.
• Using multiple accounts from the same IP address or device to claim bonuses is strictly prohibited.
• Once a bonus expires, it will be automatically cancelled.
• Vipph reserves the right to modify or cancel any bonus offer at any time.

4.3 Wagering Requirements

Each bonus comes with specific wagering requirements, such as 10x or 20x. This means the bonus amount must be wagered that many times before a withdrawal can be made. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets.

5. Gaming Rules

All games on vipph are powered by an internationally certified RNG (Random Number Generator) system. Every game outcome is completely random and independently verifiable.

5.1 Fair Play Policy

• Using any software, bots, or automation tools to play games is strictly prohibited.
• In the event of a technical error affecting game results, vipph reserves the right to void the relevant round.
• Colluding with other players or attempting to hack the system will result in permanent account closure.

5.2 Sports Betting

• If a match is cancelled after a bet has been placed, the staked amount will be refunded.
• Match fixing or placing bets using insider information is strictly prohibited.
• In live betting, any wager not confirmed within the designated time will not be accepted.

6. Responsible Gaming Policy

Vipph believes gaming is for entertainment — not addiction. We encourage all our members to play responsibly.

6.1 Self-Control Tools

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Taking a Break: You may temporarily suspend your account for a set period of time.
• Self-Exclusion: You may choose to permanently exclude yourself from the platform at any time.

Contact our support team to activate these features, or Responsible Gaming View the page.

7. Privacy & Data Security

Vipph takes the protection of your personal information extremely seriously. We use 256-bit SSL encryption. To learn more about our privacy policy, Privacy Policy Read the page.

• Your information is never sold to advertisers or third parties.
• Your information is never shared with any third party except where required by law.
• You may request that your data be deleted; however, certain information may need to be retained for a specified period for legal reasons.

8. Account Suspension & Closure Policy

Vipph may temporarily or permanently suspend an account for any of the following reasons:

• Registering with false or fabricated information.
• Operating multiple accounts.
• Suspected bonus abuse or fraud.
• Money laundering or fraudulent activity.
• Attempting to harm the gaming system or other players.
• Use of the account by anyone under 18 years of age.

In the event of account closure, any valid balance will be returned; however, it may be forfeited in cases of fraudulent activity.

9. Dispute Resolution

If you have a dispute regarding a transaction or game result, please follow the steps below:

• Step 1: Submit a written complaint to the support team within 72 hours of the incident.
• Step 2: The vipph support team will investigate and respond within 5 business days.
• Step 3: If a resolution cannot be reached, the matter will be referred to an international gaming arbitration body for settlement.

10. Policy on Changes to Terms & Conditions

Vipph reserves the right to modify these terms and conditions at any time. Members will be informed of significant changes via email or in-app notification.

Continued use of the platform after any changes takes effect means you have accepted the updated terms. We recommend checking this page regularly.